Oman Air Jakarta Office

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Oman Air Jakarta Office

The Oman Air Office in Jakarta is located at Jl. H.R. Rasuna Said, Block X-2, Kav.5 in Jakarta. The Oman Air Jakarta Office is approximately a 50 minutes’ drive from Jakarta Airport a.k.a. Soekarno-Hatta International Airport. The Oman Air flights from Jakarta International Airport connect Jakarta in Indonesia to Muscat in Oman. Oman Air arriving and departing flights operate from Terminal 3 at Jakarta Airport.

Contact Details of Oman Air Jakarta Office

Oman Air Jakarta Office AddressAriobimo Sentral Bldg., 2nd floor
Jl. H.R.Rasuna Said, Blok X-2, Kav.5
Jakarta 12950 – Indonesia.
Oman Air Jakarta Contact Number  +92 51 280 1503
Working Hours  Monday to Friday – 09:00 A.M. to 06:00 P.M.
Email Addresscgk.apt@omanair.com
Official Websitewww.omanair.com
Online Check InClick Here
Check Flight StatusClick Here
Official YouTubeClick Here
Official Facebookwww.facebook.com/omanair/
Twittertwitter.com/oman_air
Instagram Accountwww.instagram.com/omanairofficial/

Airport Details of Oman Air Jakarta Office

Airport NameSoekarno-Hatta International Airport
Airport codeCGK
AddressTangerang City, Banten 19120, Indonesia
Contact Number+62 215507300

Oman Air Jakarta Office Address Map

Services Provided by Oman Air Jakarta Office

At the Oman Air Jakarta Office, passengers can choose and request to use the following services.

Flight Ticket Booking / Cancellation / ReschedulingMissing Luggage
Baggage AllowanceImmigration Services
Online / Airport Counter / Self Service Kiosk Check-inAirport / In-Flight Wi-Fi
Unaccompanied MinorAirport Facilities
Duty Free AllowanceOman Air Codeshare
Flight InformationOman Air Duty Free
Visa InformationPromotional Fares
In-Flight Meals / EntertainmentAnimals and Pets
Special Assistance ServicesOman Air Lounges / Airport Lounges
Airport Transfers / TransportationConcierge Services
Sports EquipmentOman Air Sindbad
Seats Enquiries and SelectionIn-Flight Duty Free
Oman Air Mobile AppReceipts and Refunds
Visa on ArrivalTravel Insurance
Transit InformationCorporate Club Program
Oman Air Pass

Call the Oman Air Customer Service for assistance.

Baggage Service

Oman Air ticket holders are provided carry-on/hand baggage and checked baggage allowance based on their ticket/fare type as follows:

  • Carry-on / Hand baggage linear dimensions (L+W+H) must be ≤ 115 centimeters [45 inches] and weight must be ≤ 7 kg.
  • Checked baggage linear dimensions (L+W+H) must be ≤ 158 centimeters [62 inches] and weight must be ≤ 32 kg.
Carry-on / Hand BaggageChecked Baggage
Economy ClassEconomy Saver1 piece (7 Kg)N/A
Economy Lite30 kg
Economy Smart
Economy Prime
Business ClassBusiness Lite2 piece each (7 Kg)50 kg
Business
Business Prime
First ClassFirst
First Prime

Call the Oman Air Office Contact Number for help and information, alternatively, passengers can visit the Oman Air Office.

Pet Travel Service

Oman Air does not allow animals to travel in the aircraft cabin; animals must be transported as checked baggage or cargo. Additional charges are applicable, subject to Oman Air terms and conditions.

Each passenger can bring up to 2 kennels/carriers, subject to availability in the intended flight.

  • For Small Kennel with Pet: The combined weight of the animal and carrier/kennel must be ≤ 23 kg and the linear dimensions (L+W+H) for kennel/carrier must be ≤ 203 centimeters.
  • For Medium Kennel with Pet: The combined weight of the animal and carrier/kennel must be ≤ 45 kg and the linear dimensions (L+W+H) for kennel/carrier must be ≤ 250 centimeters.
  • For Large Kennel with Pet: The combined weight of the animal and carrier/kennel must be ≤ 75 kg and the linear dimensions (L+W+H) for kennel/carrier must be ≤ 292 centimeters.

A request for booking pet travel must be submitted within 48 hours of booking the ticket(s) of the intended flight.

The complete Oman Air Pet Policy can be reviewed on the airlines website. Call/visit the Oman Air Jakarta Office for specific details.

Cancellation Service

Passengers can request cancellation from Oman Air only if the ticket(s) is issued directly in Oman Air website, Oman Air offices or Call Center and paid via bank cards. If cash has been used to pay for ticket(s), refunds can be claimed only at the Oman Air Office.

Tickets issued by a travel agent/agency or 3rd party platform, request for cancellations and refunds can only be done by the travel agent/agency or 3rd party platform.

All cancellations/refunds are subject to Oman Air Cancellation Policy as stated at the time of booking. Queries can be directed to the Oman Air Office in Jakarta.

Check-in

Passengers of Oman Air can select one of the following options to check-in for their flight.

  • Early Check-in: Passengers can choose this option and check-in to their flight up to 8 hours before flight departure.
  • Online Check-in: This option is available through Oman Air website and Oman Air mobile app; this feature is available to passenger booking(s) from 48 hours up to 1 hour prior to flight departure.
  • Airport Check-in: Arrive at the airport at least 3 hours before departure and clear the security check. Check-in stops at the airport counter 1 hour prior to flight departure.

If passengers require help regarding any concerns about check-in, contact the Oman Air Office in Jakarta.

Special Assistance

Oman Air strives to provide end-to-end special assistance services to all passengers who might require it.

The special services include, but are not limited to, mobility assistance to the paraplegic/quadriplegic and other differently abled passengers, Infant(s) & Children care, Special care of pregnant passengers, etc.

Additional charges may be applicable subject to the rules and regulations of Oman Air

A detailed listing of special assistance services provided by Oman Air are available on the airline’s website, alternatively, travelers can request for assistance from the Oman Air Office.

Oman Air Economy Class | Boeing 787-9

https://youtube.com/watch?v=AwjFD4LrdSo&feature=shares{ “@context”: “http://schema.org”, “@type”: “VideoObject”, “name”: “Oman Air Economy Class | WY850 Jakarta to Muscat – Boeing 787-9”, “description”: “Flight: Oman Air WY850 Route: Jakarta (CGK) – Muscat (MCT) Aircraft: Boeing 787-9 (Dreamliner) Registration: A4O-SC More stories: www.jambukebalik.com”, “thumbnailUrl”: “https://i.ytimg.com/vi/AwjFD4LrdSo/default.jpg”, “uploadDate”: “2019-07-27T15:04:13Z”, “duration”: “PT8M6S”, “embedUrl”: “https://www.youtube.com/embed/AwjFD4LrdSo”, “interactionCount”: “23574”}

Frequently Asked Questions (FAQs) of Oman Air Jakarta Office

What is the Oman Air booking customer service number?

Travelers can call the Oman Air Customer Care in Jakarta at +62 2130049333; other country specific numbers are available on Oman Air website.

How to check the status of flight?

Passengers of Oman Air can check the flight status on the airline’s website and even through the Oman Air mobile application.

How to order food on Oman Air?

Oman Air passengers can pre-select/pre-order their preferred in-flight meal online, either at the time of booking flight or at least 24 hours prior to departure of the intended flight.

Where to get the Oman Air mobile app?

The Oman Air mobile app is available for download and installation for smartphone / tablet / iPhone / iPad users:
Android : Click Here
Apple : Click Here

How much are round-trip flights with Oman Air?

The fare/cost/price for all flights are subject to destination; please check online at the website www.omanair.com or on the Oman Air mobile application.

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